Privacy Policy — AI Native Playbook Series

1. Introduction

NEWBIZSOFT ("we", "our", or "us"), operating the website ai-driven-architect.com under the service name AI Native Playbook Series, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products.

2. Information We Collect

2.1 Information You Provide

Email address — when subscribing to our newsletter or receiving product updates
Purchase information — name and billing details collected by Paddle during checkout
Communications — messages you send us via email

2.2 Information Collected Automatically

Usage data — pages visited, time spent, referring URLs (via Google Analytics)
Device information — browser type, operating system, IP address (anonymized)
Cookies — see Section 5 for details

2.3 Payment Information

We do not directly collect or store payment card details. All payment processing is handled by Paddle as Merchant of Record. Paddle's privacy practices are governed by their Privacy Policy.

3. How We Use Your Information

We use collected information to:

Process and fulfill your product purchases
Send order confirmations and digital product delivery
Communicate product updates and relevant announcements (with your consent)
Send our newsletter if you have subscribed (opt-in only)
Improve our website and product offerings via analytics
Respond to your support inquiries
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Third-Party Services

Paddle (Payment Processing)

Processes all payments as Merchant of Record. Collects billing information, payment details, and issues receipts. Subject to Paddle's Privacy Policy.

Brevo (Email Marketing)

We use Brevo (formerly Sendinblue) to manage our email newsletter list and send transactional emails. Your email address is stored in Brevo's system only if you have opted in to our newsletter. You can unsubscribe at any time via the link in any email.

Google Analytics (Analytics)

We use Google Analytics 4 (GA4) to understand website traffic and user behavior. GA4 anonymizes IP addresses and does not store personally identifiable information. You can opt out via the Google Analytics Opt-out Browser Add-on.

5. Cookies

We use the following types of cookies:

Essential cookies — required for basic website functionality
Analytics cookies — Google Analytics cookies to measure website performance (anonymized)
Paddle cookies — set during the checkout process for payment security

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Data Retention

We retain your email address for as long as you remain subscribed to our newsletter. Purchase records are retained as required by tax and accounting laws (typically 7 years). You may request deletion of your personal data at any time (see Section 7).

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws, you have the following rights:

Right to access — request a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate personal data
Right to erasure — request deletion of your personal data
Right to restrict processing — request limitation of how we use your data
Right to data portability — receive your data in a machine-readable format
Right to object — object to processing of your personal data
Right to withdraw consent — unsubscribe from marketing emails at any time

To exercise any of these rights, contact us at contact@ai-driven-architect.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Our website uses HTTPS encryption. Payment data is handled exclusively by Paddle's PCI-DSS compliant infrastructure.

9. Children's Privacy

Our products and website are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at: contact@ai-driven-architect.com